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Frequently Asked Questions

Employee FAQs

A high quality OGB sponsored medical clinic membership program that is staffed by physicians and physician extenders that provide primary, preventative, and urgent care services.  Your clinic membership is 100% paid for by OGB.  You do not need an appointment and will have $0 cost for medical services.

Any employee, retiree, spouse, or child that is covered on the Magnolia Local Plus, Magnolia Local, Magnolia Open Access, or Pelican HRA 100 health plans has an Access2day clinic membership.  You were automatically enrolled and do not need to sign up.

Yes, Access2day clinicians treat many common problems for primary, preventative, and urgent care services with no out-of-pocket cost for Access2day members and their covered dependents under your employer’s health plan.

Access2day members have $0 cost, and no appointment is needed. 

Show your health insurance card to the receptionists and identify yourself as an Access2day member.  You will have no co-pay, receive priority access, and will not receive a bill for any services.

New members are mailed a membership card, but if you need a card, you can order another by clicking here  or call 800.797.9503.  Membership cards are not required to receive medical services, but it is encouraged to have a membership card.  If you do not have a membership card, simply identify yourself as an Access2day member along with your BCBS health insurance card when you visit the clinic.

Click here to go to the Live Better Louisiana Annual Wellness Program page with all the information and a 90-second video explaining how.

You have several options.  You can click here to see the clinic list and hours of operation. You can also download our Clinic Finder app at your Google Play or App Store or call 800.797.9503 and ask a customer service representative. Remember, Access2day members do not need an appointment and pay $0 cost for their visit at any Access2day clinic.

You have access to all Access2day clinic locations, not just the location closest to your office or home. Whether you’re on vacation, traveling for work, or away at college, you have access to $0 cost quality care at any Access2day clinic location.

Check the location you plan to visit for age requirements (if any).  Remember, dependents must be covered by your employer-sponsored health plan to receive care at any Access2day location.

Yes, our providers will prescribe medications for your condition after they perform an assessment if they feel it is necessary.

Basic lab and x-ray services are covered, along with most common blood test.  Our tests include, but are not limited to, screenings for cholesterol, blood sugar, liver, and kidney function, thyroid function, and PSA.

No.  Your Access2day clinic will order labs and x-rays based on their independent assessment of the patient’s needs.