Frequently Asked Questions
Employee FAQs
What is Access2day Health?
A high quality OGB sponsored medical clinic membership program that is staffed by physicians and physician extenders that provide primary, preventative, and urgent care services. Your clinic membership is 100% paid for by OGB. You do not need an appointment and will have $0 cost for medical services.
How do I know if I’m a member of Access2day? Do I need to sign up?
Any employee, retiree, spouse, or child that is covered on the Magnolia Local Plus, Magnolia Local, Magnolia Open Access, or Pelican HRA 100 health plans has an Access2day clinic membership. You were automatically enrolled and do not need to sign up.
Can I go to Access2day for any health issue?
Yes, Access2day clinicians treat many common problems for primary, preventative, and urgent care services with no out-of-pocket cost for Access2day members and their covered dependents under your employer’s health plan.
Do I need an appointment and what is the cost?
Access2day members have $0 cost, and no appointment is needed.
What do I do when I get to the clinic?
Show your health insurance card to the receptionists and identify yourself as an Access2day member. You will have no co-pay, and will not receive a bill for any services.
New members are mailed a membership card, but if you need a card, you can order another by clicking here or call 800.797.9503. Membership cards are not required to receive medical services, but it is encouraged to have a membership card. If you do not have a membership card, simply identify yourself as an Access2day member along with your BCBS health insurance card when you visit the clinic.
How do I find Access2day clinic locations and when are they open?
You have several options. You can click here to see the clinic list and hours of operation. You can also download our Clinic Finder app at your Google Play or App Store or call 800.797.9503 and ask a customer service representative. Remember, Access2day members do not need an appointment and pay $0 cost for their visit at any Access2day clinic.
How do I know which Access2day clinic to go to?
You have access to all Access2day clinic locations, not just the location closest to your office or home. Whether you’re on vacation, traveling for work, or away at college, you have access to $0 cost quality care at any Access2day clinic location.
Can I take my infants and young children to Access2day clinics?
Check the location you plan to visit for age requirements (if any). Remember, dependents must be covered by your employer-sponsored health plan to receive care at any Access2day location.
Do Access2day clinicians give prescriptions for routine and minor conditions?
Yes, our providers will prescribe medications for your condition after they perform an assessment if they feel it is necessary.
What test or screenings are available?
Basic lab and x-ray services are covered, along with most common blood test. Our tests include, but are not limited to, screenings for cholesterol, blood sugar, liver, and kidney function, thyroid function, and PSA.
Can I bring in a lab and/or x-ray from an outside physician?
No. Your Access2day clinic will order labs and x-rays based on their independent assessment of the patient’s needs.
What medical services are not included with my Access2day Health membership?
Specialty testing, durable medical equipment (DME), and referrals to specialists are beyond primary and urgent care services and are not covered in your Access2day Health membership.